Privacy Policy

3vip Privacy Policy — How We Keep Your Information Safe

When you play on 3vip, every piece of personal information you share is treated as a trust placed in our care. This policy explains exactly how we honor that trust.

Last Updated: 1 January 2026  |  Version 2.4
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Our Commitment to Protecting Your Data
No Sale of Data to Third Parties
256-bit SSL Encryption
GDPR-Compliant Practices
Regular Security Audits
Fully Encrypted
Your Data Is Never Sold
GDPR Compliant
24/7 Monitoring

6 ways Your Privacy, Protected

We use a multi-layered security framework to keep your information safe on 3vip.

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End-to-End Encryption

Every data transmission is secured with 256-bit SSL/TLS encryption. We use banking-grade technology to ensure no third party can access your information.

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Your data is never sold — not ever

3vip never sells your personal information to advertisers or third parties. Your name, phone number, and transaction details are kept strictly confidential.

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Regular Security Audits

3vip's servers and data systems are audited by independent security experts every three months. Any vulnerabilities found are resolved immediately.

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You're in Control

You may wish to view, update, or delete your stored information at any time. On 3vip, that right belongs entirely to you.

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Compliance with International Standards

3vip operates in compliance with GDPR (European Data Protection Law) and international gaming data privacy standards. Our policy is reviewed and updated regularly.

Immediate Breach Notification

In the event of a data breach, 3vip will notify affected members by email within 72 hours and report the incident to the relevant authorities. Transparency is at the core of how we operate.

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What Data We Collect

3vip collects certain necessary information to serve its members. This data falls into two categories:

Information you provide directly:

  • Your name, mobile number, and email address provided at registration.
  • Date of birth and gender (for age verification purposes).
  • Identity verification (KYC) documents — National ID card or passport.
  • Payment method details (bKash/Nagad number — full card numbers are not stored).
  • What you say or write when contacting our support team.

Automatically Collected Information (gathered by the system):

  • IP address and device type.
  • Browser version and operating system.
  • Time spent on the platform and pages visited.
  • Transaction history and gaming activity logs.
  • Information collected via cookies and web beacons.
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Important: 3vip never stores your full payment card number or bank PIN. Payment details are sent directly to the payment provider's encrypted systems.
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Why We Use Your Information

Collected data is used exclusively for the following purposes:

Purpose Applicable Information Legal Basis Mandatory?
Account Creation & Management Name, Mobile Number, Email Contract Yes
Identity Verification (KYC) NID / Passport Legal Obligations Yes
Payment Processing Payment Information Contract Yes
Customer Support Contact Information Legitimate Interest Yes
Sending Promotional Emails Email, preferences Consent Optional
Fraud Prevention IP & Transaction Logs Legitimate Interest Yes

3vip never uses your information beyond its stated purpose. You can opt out of marketing emails at any time.

3
Who We Share Your Information With

3vip never sells your data. However, limited information may be shared with trusted partners where necessary to deliver our services:

  • Payment providers (bKash, Nagad): Only the information necessary to process your transaction.
  • Game Providers (Evolution, Pragmatic): Anonymized data used for managing game sessions.
  • Law Enforcement Agencies: When required by a court order or other legal obligation.
  • Fraud prevention services: Limited data used solely to maintain account security.
Our Commitment: All of the above partners are bound by Non-Disclosure Agreements (NDAs) and are prohibited from sharing 3vip data with any third party.
4
How Long We Retain Your Data

3vip retains different types of data for different periods:

  • Account information: For as long as your account remains active, plus 5 years after closure.
  • Financial Transaction Records: 7 years (as required by law).
  • KYC Documents: 5 years after account closure.
  • Gaming Log: 3 years.
  • Support conversations: 2 years.
  • Cookie data: 90 days to 2 years, depending on the type of cookie.

Once the retention period expires, your data is securely deleted or anonymized — in a way that makes it impossible to identify you.

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Cookie Policy

The 3vip platform uses several types of cookies — small files stored in your browser that help improve your experience.

What Type of How We Use Cookies

3vip maintains full transparency about the purpose of every cookie it uses.

To update your cookie preferences, use your browser settings or the Privacy Settings section in your 3vip account.

Your Information Your Full Rights

3vip believes every member should have full control over their own data. Your rights under GDPR and international privacy laws include:

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Exercising Your Rights: To exercise any of the rights below, email us at [email protected]. We will respond within 30 days.
Right to Access

You have the right to know what information 3vip holds about you. Upon request, you will receive a complete copy of your data within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. You can also update it directly from your account settings.

Right to Erasure

After closing your account, you may request deletion of your data — excluding anything we are required to retain by law.

Right to Restriction of Processing

You may request that we restrict the processing of your data under certain circumstances.

Right to Data Portability

You can request a download of your data in a machine-readable format (CSV/JSON).

Right to Object

You can object to marketing communications or profiling at any time.

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Children's Privacy

3vip strictly does not collect information from or provide services to anyone under the age of 18. Age verification is mandatory at registration. If a minor's account is identified, it will be immediately closed and all associated data will be deleted.

If a parent or guardian suspects their child is using 3vip, please contact [email protected] immediately.

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Third-Party Services & Links

3vip uses trusted third-party game providers (such as Evolution Gaming and Pragmatic Play) to deliver games on the platform. These providers maintain their own privacy policies and operate accordingly.

3vip's Privacy Policy applies solely to the 3vip platform. 3vip is not responsible for the practices of any third-party services or links.

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Please note: All game providers are bound by data privacy agreements with 3vip and are not permitted to use 3vip members' information independently.
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Privacy Policy Updates

3vip may update this Privacy Policy when laws change or new services are introduced. In such cases:

  • For major changes, you will be notified at your registered email address at least 30 days in advance.
  • Minor updates will be published on this page along with the date they were made.
  • Continued use of the platform after any changes take effect will be considered your acceptance of the updated policy.
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Contact & Complaints

For any privacy-related questions, complaints, or to exercise your rights, please contact us:

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We're here to listen: If you have any concerns about your privacy, please reach out to us directly. 3vip takes every complaint seriously and will work to resolve it within 30 days.

About Privacy Frequently Asked Questions

Absolutely not. 3vip never stores your bKash PIN, bank password, or full card number. Payment details go directly to the payment provider's encrypted system. 3vip only retains the transaction reference number and amount.

Financial transaction records are retained for up to 7 years to meet legal obligations. Personal data and gaming history, however, are deleted within a set period after account closure.

Never. This is one of 3vip's core principles. Your name, phone number, email, or any other personal information is never sold to advertisers or third parties.

Click the "Unsubscribe" or "Opt-Out" link at the bottom of any promotional email. Alternatively, you can manage your preferences through the Notifications section in your account settings.

3vip's servers are housed in ISO 27001-certified, internationally accredited data centres. All data transfers are encrypted and conducted in accordance with international data protection regulations.

🔐 We are committed to protecting your privacy

Play at 3vip with complete peace of mind — your data is fully protected and your privacy is our top priority.

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